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Pabbly is generally regarded as a safe marketing software, but it has experienced some security issues in the past. Notably, there was a data breach in 2020 that impacted Pabbly Email Marketing, a core feature of the Pabbly.
Let's talk more about the Pabbly Data Breach and discuss what you can do to protect your data.
Pabbly Data Breach 2020 - What Actually Happened?
In January 2020, a security company uncovered a concerning situation: they found an open and publicly accessible database containing more than 51 million records of emails and additional user information from Pabbly.
This meant that anyone with internet access could have potentially accessed, deleted, or exposed this sensitive data. The leaked data comprised customer names, email addresses, subject lines, SMTP data, and internal records dating back to 2014.
It's worth noting that the source of the leak remains unknown to this day.

Image source: SecurityDiscovery.com
Then we saw another data breach in another feature of Pabbly, and it happened around the same time.
Pabbly Connect Data Breach 2020
There's also information about a data breach involving Pabbly Connect, which occurred two years ago. We recently reviewed Pabbly Connect and explored all its features and security protocols.

Source: Reddit.com
Pabbly Security Features
Pabbly has invested significant efforts into enhancing their system security. As a result, many customers have come to appreciate the improved software security across various platforms.
Here are some of their security features:
- 256-bit SSL encryption: Pabbly encrypts all data transfers between your browser and their servers using 256-bit SSL encryption, which is the same level of encryption used by banks and other financial institutions.
- Two-factor authentication: Pabbly offers two-factor authentication for all accounts, which adds an extra layer of security by requiring you to enter a code from your phone in addition to your password.
- Deletion of old information: Pabbly deletes email verification data and reports older than 15 days.
- Phishing emails: Pabbly will never ask for your personal information in an email. If you receive an email from someone claiming to be from Pabbly asking for your personal information, do not click on any links in the email and report it to Pabbly immediately.
Verdict: Should You Trust Pabbly for Your Business?
Pabbly has maintained a clean record without any data breaches since 2020 (as far as we researched), establishing itself as a secure and reliable choice for various business needs.
Additionally, they have implemented a strict privacy policy to safeguard your information.

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